State and local government
Better services for residents, from the systems and budget you have.
iter8 Tech helps state, county, city, and tribal organizations fix what keeps breaking, modernize what no longer bends, and put AI to work in ways staff and residents can trust.
Where transformation usually starts
Few organizations set out to transform. They reach a point where the current way stops working. These are the four we hear most.
The problem
Systems and processes that miss the mark, or keep breaking
The results fall short of what was promised, and staff have built workarounds to get through the day.
How we help
We find the root cause before anyone buys anything. Then we redesign the process around the people who use it and fix the most painful failures first.
The problem
You know you need AI. Where to start is less clear.
Leadership is asking for an AI plan, vendors are all selling one, and nobody wants to put resident data at risk.
How we help
We pick one or two uses with a clear payoff, set the governance and data guardrails, and prepare your staff. Then we expand from what works.
The problem
The IT bill keeps growing while the value gets harder to see
Every budget cycle costs more, and the question from leadership is the same: what are we getting for this?
How we help
We tie spending to the services it supports, retire overlapping tools, automate manual work, and report results in terms leadership can use.
The problem
Core systems at the breaking point, too rigid to change
Years of technical debt have left platforms that must be modernized and can no longer flex to do it.
How we help
We stabilize first, then modernize in increments, moving one workload at a time to cloud and low-code platforms. No all-at-once replacement.
Experience inside government
Our founder spent seven years running desktop services for a tribal government with 1,500 users, then led IT service delivery for federal bureaus. These results come from the tribal government role.
94%
customer satisfaction after rebuilding the help desk as an ITIL service desk
$600K
saved in software licensing over three years
20x
faster new PC setup, from 10 hours down to 30 minutes
$1M to $7M
a three-year project expanded on the strength of its results
How an engagement starts
Small first steps, so you see value before you commit to more.
Talk
A conversation about what is not working and what a better outcome would look like.
Assess
A focused look at where time, money, and goodwill are being lost, with priorities you can act on.
Improve, then iterate
One fix that proves its value, measured against numbers you care about. Then the next one.
Recognize one of these problems?
Tell us which one. You will hear back from Lawrence.