ter8 Tech is on a mission to apply talented people, best in class processes, and appropriate technology for the benefit of the citizen.  Why? Simple.  To continuously improve the citizen experience

Corporate Overview

Iter8 is a leading provider of innovative IT solutions dedicated to driving continuous transformation for government. With a proven track record of delivering the right technologies for the problem at hand, we emphasize long-term value.

How? We infuse CX and HCD into every part of IT Service Design and IT Service Delivery. We lean into Continuous Transformation as a source of strategic advantage and long-term efficiency. Our capabilities go beyond technical proficiency, ensuring that every interaction, process, and solution is thoughtfully crafted to enhance the citizen experience and mission attainment.

At Iter8, we don't just adapt to change; we drive it. Explore the possibilities of Continuous Transformation with us and embark on a journey that propels your organization into the future. Contact us to initiate your journey today. 
 

Outcomes of our Continuous Transformation approach

  • Continuous Innovation: We don't just transform; we continuously innovate. Our approach to Continuous Transformation ensures that government stays at pace with technological advancements that drive the citizen experience.
  • Operational Excellence: Achieve higher efficiency and productivity of IT service delivery through the implementation of agile and automated processes.
  • Cost Optimization: Leverage cloud technologies and optimization strategies to reduce IT infrastructure costs and long-term technical debt
  • Risk Mitigation: Robust security measures and compliance adherence minimize the risks associated with digital transformations.
  • Partnership Approach: We tailor our solutions to meet your unique needs, fostering long-term partnerships.

Agile Development

Proficiency in Agile methodologies, enabling rapid development cycles and iterative enhancements.

Implementation of DevSecOps practices for seamless collaboration between development and operations teams.

Accelerating time-to-market and enhancing collaboration through Agile methodologies. Our DevSecOps practices seamlessly integrate development and operations, fostering a culture of continuous improvement and innovation.

Cloud Migration

Seamless migration of infrastructure to cloud environments for enhanced scalability, flexibility, and cost-effectiveness. Continuous optimization of cloud infrastructure to ensure peak performance and resource efficiency.

Cloud Platforms

At Iter8, our expertise in cloud-native platforms translates into tangible benefits for your organization's digital journey. Embracing the power of cloud-native solutions, we deliver a transformative experience that propels mission success.

Continuous IT Transformation

At Iter8, we are your trusted partner in navigating the dynamic landscape of IT Transformation. Our capabilities extend beyond conventional approaches that maintain the status quo, placing a strong emphasis on Continuous Transformation to keep pace with technological evolution.

Cybersecurity and Compliance

Safeguarding your critical digital assets with robust cybersecurity measures. We prioritize compliance adherence and continuously monitor and update security protocols to stay ahead of emerging threats.

Data Analytics and AI

Harness the power of data for informed decision-making. Our expertise in data analytics and AI integration enables you to derive actionable insights, facilitating continuous improvement and strategic decision support.

Low Code/No Code Development

Harness the power of low-code and no-code development to rapidly create and customize applications without extensive coding, reducing development time and costs.

Process Modernization & Automation

Streamlining operations through automation. Our orchestration solutions ensure seamless integration across diverse systems, reducing manual effort and enhancing overall efficiency.

Continuously reduce incident and request resolution times to free up resources for more complex and strategic IT initiatives.

Self Service Portals

Empower users to resolve common issues independently through intuitive self-service portals.

Access knowledge bases, FAQs, and step-by-step guides, reducing dependency on direct support and promoting user autonomy. Embrace a proactive approach with shift-left strategies, resolving issues at the earliest possible stage.

Service Desk

We offer end-to-end IT support services to address a wide range of technical issues promptly and efficiently.

Our dedicated team is equipped to handle user queries, incidents, and service requests with a focus on delivering a seamless support experience.

Empower first-tier support teams with advanced training and tools to handle a broader range of issues, reducing escalations and enhancing resolution speed.

Provide support through various channels, including chat, email, self-service, and phone, ensuring users can choose the method most convenient for them.